Complaints are first reviewed to determine if there is a possible violation of the Medical Practice Act. If there is a possible violation then a copy of the complaint is sent to the doctor for response and the Board will investigate by obtaining medical records and other information, as necessary. A case review is then conducted by medical professionals and laypersons. This process can take six months or more. Then, a decision is made to dismiss the case, take private action or take public action.
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