The majority of the Child Support Division`s incoming cases do not have established paternity or child support orders. These cases take longer to process than cases with established paternity and child support orders. Private child support collection agencies generally handle only cases with established paternity and existing court child support orders. The Office of the Attorney General is required to provide child support services to all families who apply for our services and to all families receiving Temporary Assistance to Needy Families (TANF). Moreover, the Child Support Division provides the full range of child support services. The Division`s caseload is very large much larger than that of any private collection agency. A private agency may therefore be able to process some cases more quickly. This factor must be balanced against the fact that the private agencies may charge contingency fees for money collected.
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