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Under the law, the manufacturer must, at no cost to the purchaser, repair or correct any defect which substantially impairs the use, value or safety of the vehicle and which occurs within one year after delivery, or 12,000 miles of use, or the term of the manufacturers express warranty, whichever comes first.
If the defect cannot be repaired after three (3) attempts, or if the vehicle is out of service for a total of 30 calendar days for repair, you may be eligible for a replacement vehicle or the refund of the purchase price, less a limited allowance for use.
First, contact the manufacturer`s zone representative at the telephone number listed in your owner`s manual. If the zone representative is not successful in having the defect corrected, you may request an arbitration of your case through the manufacturer`s dispute settlement program if one exists.
The arbitration decision is binding on the manufacturer, but not on the consumer, who may proceed further by bringing a private lawsuit.
If the manufacturer has not established an appropriate dispute resolution procedure, you may initiate a legal action at the outset.
Some important requirements of the law are:
If a vehicle has been returned to the manufacturer for defects, it may not be resold in Pennsylvania unless the manufacturer provides the consumer with:
Vehicles with defective braking or steering systems likely to cause death or serious bodily injury if driven may not be resold in Pennsylvania.
The following table summarizes what is covered, how many times the vehicle has to be repaired for the same defect and the warranty period.
|Vehicles Covered||Repair Interval and Coverage Period|
|Vehicles used primarily for personal, family or household purposes except motor homes, motorcycles, and offroad vehicles.||3 repair attempts or 30 calendar days out of service|
|Warranty period, 1 year or 12,000 miles.|
This article is intended to be helpful and informative. But even common legal matters can become complex and stressful. A qualified lemon lawyer can address your particular legal needs, explain the law, and represent you in court. Take the first step now and contact a local lemon attorney to discuss your specific legal situation.