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Arbitration, also known as informal dispute settlement, is an informal process that consumers may use to obtain speedy resolution of a warranty dispute without having to go to court, and it is legally binding on the manufacturer only. At an arbitration hearing, the seller and buyer testify before an arbitrator about the condition of the vehicle.
You can find out if the manufacturer of your vehicle sponsors an arbitration program that is certified in the state of Oklahoma by reading the information accompanying your warranties, by asking your local dealer or zone representative or by contacting the Oklahoma Office of the Attorney General.
If you use an arbitration program, you are not bound by the decision reached through this program, which means that if you are not satisfied with the decision, you may appeal it in court.
Court Action: If you have met the requirements listed above, and if you reject the manufacturer`s dispute resolution program`s decision(s), your other option is going to court.
If you are seeking court action, you should consult with an attorney; you may find referrals for attorneys who specialize in Lemon Law cases by contacting the Oklahoma State Bar Association.
However, the law provides no provision requiring the manufacturer to reimburse your attorney`s fees.
This article is intended to be helpful and informative. But even common legal matters can become complex and stressful. A qualified lemon lawyer can address your particular legal needs, explain the law, and represent you in court. Take the first step now and contact a local lemon attorney to discuss your specific legal situation.