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If the defect still continues to exist, you must provide written notification to the manufacturer (not your dealer) of the defect and request that a final repair attempt be made to your vehicle. This letter should be sent by certified mail, return receipt requested.
If you send this notice within the first 12 months or 12,000 miles, the manufacturer may not charge you to repair the vehicle.
If you send it after the first 12 months or 12,000 miles, you may be required to pay for repairs if they are not covered under the manufacturer`s warranty.
The manufacturer then has seven days after the receipt of the notice to designate a reasonably accessible repair facility, and then 14 days after you deliver the vehicle to the facility to correct the defect.
If the manufacturer`s final repair attempt is not successful, or if they do not respond to your request within seven days, you must then send a written statement by certified mail, return receipt requested to the manufacturer requesting the repurchase or replacement of the vehicle.
If your vehicle was leased, you must send a similar statement to the manufacturer, and if the manufacturer does not take action to replace or repurchase the vehicle within 30 days, you must then send another similar letter to the manufacturer.
Upon receipt of the written request for repurchase or replacement, the manufacturer has 30 days to honor your request.
This article is intended to be helpful and informative. But even common legal matters can become complex and stressful. A qualified lemon lawyer can address your particular legal needs, explain the law, and represent you in court. Take the first step now and contact a local lemon attorney to discuss your specific legal situation.