My Employer Has Denied My Claim, What Do I Do?
An administrative dispute resolution process attempts to resolve claim disputes informally whenever possible. If disputes cannot be resolved informally, disputes are resolved in an internal administrative process that includes hearings and reviews by a threejudge appeals panel. Disputes may be resolved in court only after attempts to resolve the dispute through the Commission`s administrative process have failed. The Texas Workers` Compensation Act also created an Ombudsman Program, which provides free assistance to injured workers and other system participants who have not hired attorneys to represent them.
An injured worker has the right to receive information and assistance regarding the worker`s claim. Commission staff will explain the worker`s rights and responsibilities under the Texas Workers` Compensation Act. Additionally, an injured worker has the right to be assisted by a Commission ombudsman in informal dispute resolution and in administrative proceedings if the worker is not represented.
If you require further assistance, you can contact the Texas Workers` Compensation Commission at the following address or phone number.
Texas Workers` Compensation Commission
Southfield Building, MS3
4000 S. IH35
Austin, TX 787047491
Customer Relations & Customer Services
To request general information or assistance with a claim.
The information on this page is meant to provide a general overview of the law. The laws in your state and/or city may deviate significantly from those described here. If you have specific questions related to your situation you should speak with a local attorney.
Additional Workers' Compensation Articles
- How Long After An Injury Do I Have To Report It To My Employer?
- How Do I Know If My Employer Is Covered By Workers' Compensation?
- What Workers' Compensation Benefits Am I Entitled To?
- If I Am Injured On The Job Can I Choose The Doctor Who Treats Me?
- When Will My Benefits Begin And How Much Will They Be?
- If I Am Unable To Return To The Type Of Work I Did Before I Was Injured, What Happens?