Free Missouri Lemon Law FAQs | Free Missouri Lemon Law Legal Documents

How Can I Best Avoid Problems?

Tue, 29 May 2007 21:19:00 GMT

Before buying a car, check the warranty carefully. Some manufacturers offer only limited warranties.
Find out how long your car warranty lasts, what is covered and who will honor it.
Get detailed repair orders for all warranty work and keep them.
Use the same description each time you take your car in for the same problem.

Under What Conditions Would I Qualify For A Refund?

Tue, 29 May 2007 21:19:00 GMT

If after repairs are made to your vehicle you still believe the vehicle does not conform to the warranty, but the manufacturer or dealer has indicated that it doesn`t believe you are due a refund, then submit a complaint according to the manufacturer`s informal dispute settlement procedure.

Most automobile manufacturers have appeals procedures. These arbitration boards try to resolve problems consumers have with the manufacturer or dealer. The address and phone number of your manufacturer`s consumer appeals or arbitration center are listed in your owner`s manual.

During or at the end of the dispute procedure, the manufacturer may make a settlement offer. You must decide whether to accept the offer or try to get a refund under the Lemon Law by going to court.

If you decide to go to court, the Lemon Law provides for a private cause of action. The Attorney General`s Office is not allowed to act as your private attorney to pursue your desired relief or to enforce your individual rights under the Lemon Law.

Before you can go to court under the Lemon Law, you first must have submitted your claim to the manufacturer`s appeals procedure if it has one.

What Are My Responsibilities As The Vehicle Owner?

Tue, 29 May 2007 21:19:00 GMT

Newvehicle owners must report problems or defects in writing to the manufacturer to use the provisions of the Lemon Law. The manufacturer must be permitted a reasonable number of attempts to correct the problem. Under the law, it is presumed that there have been a reasonable number of attempts to correct the problem if:

The vehicle has been in the repair shop for the same problem four or more times and the problem still exists; or
The vehicle has been out of service because of a warranty repair for 30 or more working days since delivery, excluding delays that are beyond the manufacturer`s control.

If the problem cannot be fixed in a reasonable number of repair attempts the manufacturer can offer you a cash refund or a vehicle of comparable value.

Under the law, dealerships can deduct a reasonable allowance for the consumer`s use of the vehicle from the refund. The law also stipulates that a replacement vehicle must be acceptable to the consumer.

What Is The Missouri New Vehicle Warranty Law?

Tue, 29 May 2007 21:19:00 GMT

The Missouri New Vehicles Warranty Law, commonly called the Lemon Law, protects buyers of new motor vehicles by enforcing the manufacturer`s expressed warranty.

What Vehicles Are Covered Under The Lemon Law?

Tue, 29 May 2007 21:19:00 GMT

All new vehicles sold or leased with warranty provisions are covered under the law, except for commercial and offroad vehicles, mopeds, motorcycles and the nonchassis portion of recreational vehicles. Also included are demonstrators or leasepurchase vehicles as long as a manufacturer`s warranty was issued as a condition of the sale.

A defect must affect the use, value or safety of the vehicle. The law applies while the vehicle is under the manufacturer`s expressed warranty or up to one year after the date of delivery, whichever expires earlier. Some extended warranties are offered by the dealer or an insurance company—check with your dealer.

The following table summarizes what is covered, how many times the vehicle has to be repaired for the same defect and the warranty period.

Vehicles Covered

Repair Interval and Coverage Period

A new motor vehicle, primarily used for personal, family, or household purposes. Does not include commercial vehicles, offroad vehicles, mopeds, motorcycles or recreational vehicles.

4 repair attempts or 30 business days out of service.

Warranty period or 1 year.

Note:

Generally, the term Repair Attempts, as it relates to Lemon Law, refers to one or more attempts to fix the same defect although some states consider a vehicle to be a lemon if it required the specified number of repairs within the coverage period.

A car is out of service while being repaired or waiting for parts.

Warranty Period refers to the Manufacturer`s Express Warranty. Where the Coverage Period lists more than 1 option, the period applies to that option which occurs first.

This is only a summary, to get the complete Lemon Law Statute select your state from the combo box menu on the right side of this page, and click Get Statute.

Where Can I Get More Information About The Lemon Law?

Tue, 29 May 2007 21:19:00 GMT

Missouri Office of the Attorney General
Consumer Protection Division
P.O. Box 899, Jefferson City, MO 65102
3147513321
www.ago.state.mo.us/conprot.htm

Missouri State Bar Association
Lawyer Referral Service:
P.O. Box 119, Jefferson City, MO 651020119
www.mobar.org/pamphlet/referral.htm

Center for Auto Safety (CAS)
2001 S Street NW
Washington DC 200091160
2023287700
www.autosafety.org
CAS is a non profit consumer group specializing in auto issues. They can help you find out about safety recalls, Lemon Law, secret warranties, and other general information.

Car Talk Car Reports:
You might want to run a Car Talk Car Report (http://cartalk.cars.com/Tools/carreport.pl) on your car, to see if there have been any recalls, Technical Service Bulletins, or a large number of complaints on file relating to your particular problem.

National Highway Traffic Safety Administration (NHTSA)
400 Seventh Street SW, Washington, DC 20590
Auto Safety Hotline: 8004249393
NHTSA can give you information on the safety recall history of your vehicle.

Free Lemon Law Attorney FAQs

Sat, 28 Nov 2009 02:26:26 GMT

Free Lemon Law Attorney FAQs