Free Connecticut Lemon Law FAQs | Free Connecticut Lemon Law Legal Documents

I've Decided To Use The Department Of Consumer Protection's Arbitration Program. What Do I Need To Do?

Tue, 29 May 2007 21:19:00 GMT

First, read the entire Back in the Drivers Seat booklet. Then, get the Lemon Law Request for Arbitration form. Complete it, and forward it to the Department of Consumer Protection, Automotive Dispute Settlement Program, 165 Capitol Ave, Room 110, Hartford, CT 06106 as soon as possible with the required $50.00 fee.

My Vehicle Has Serious Problems. What Should I Do?

Tue, 29 May 2007 21:19:00 GMT

You need to report the vehicle`s problems to the dealer or the manufacturer. Check your owner`s manual/warranty booklet for the address and telephone number of the zone office designated to handle your complaint. The booklet will also tell you if the manufacturer requires written notification of a claim requesting a refund or replacement vehicle. If written notification is required, you must write to the manufacturer. Include a copy of your letter to the manufacturer with your Lemon Law application.

IMPORTANT: Keep a record of all contacts with the dealer and manufacturer, along with complete records of all repair work and dates the vehicle was at the dealership. You have the right to a copy of all work orders, even if the work being done is under warranty.

What If My Problem Does Not Fit The Requirements Of My State's Lemon Law?

Tue, 29 May 2007 21:19:00 GMT

You still may be able to invoke the Lemon Law as long as you can justify that the number of repair attempts or days out of service you encountered were unreasonable.

You may also have other rights under other state and federal laws, such as the following: the federal MagnusonMoss Warranty Act, the Uniform Commercial Code (UCC), your service contract or extended warranty, secret warranties, implied warranties, express warranties, unfair and deceptive acts and practices (UDAP), or strict liability and negligence. Consult an attorney, the South Dakota Office of the Attorney General, or the Center for Auto Safety to determine which remedy would be best for your situation.

What Vehicles Are Covered Under The Lemon Law?

Tue, 29 May 2007 21:19:00 GMT

The following table summarizes what is covered and eligibiliy requirements for filing Lemon Law claims.

Vehicles Covered

Repair Intervals and Coverage Period

New motor vehicle (passenger car, combination passenger/commercial van, truck or motorcycle) purchased or leased in the Connecticut which does not conform to the manufacturer`s express warranty and which, after a reasonable number of attempts cannot be repaired so that it does conform to that warranty. The law defines a lemon as a new motor vehicle (passenger car, combination passenger/commercial van, truck or motorcycle) purchased or leased in the Connecticut which does not conform to the manufacturer`s express warranty and which, after a reasonable number of attempts cannot be repaired so that it does conform to that warranty.

4 repair attempts or 30 calendar days out of service.

2 years or 18,000 miles.

Note:

The same problem has to be subjected to a reasonable number of repair attempts and still continue to exist after these attempts at repair.

The law presumes that a reasonable number is four. However, if you have less than four repair attempts for the same problem and can justify that this is a reasonable number of repair attempts, and they have been performed within the time frames noted above.

Or, when the vehicle has been out of service for repair at the dealership for a cumulative total of thirty (30) days or more—not necessarily all at one time—for any number of unrelated problems. These problems must occur within the appropriate time parameters as explained elsewhere in this material.

Or, in the case of a safety defect which is likely to cause death or serious injury if the vehicle is driven, the defect continues to exist after two (2) or more attempts during the first year of operation or the term of the express warranty, whichever occurs first.

These defects must be covered under the manufacturer`s warranty.

A car is out of service while being repaired or waiting for parts.

This is only a summary, to get the complete Lemon Law Statute select your state from the combo box menu on the right side of this page, and click Get Statute.

Where Can I Get More Information About The Lemon Law?

Tue, 29 May 2007 21:19:00 GMT

Connecticut Department of Consumer Protection
Lemon Law Division & Automobile Dispute Settlement Program
165 Capitol Avenue
Hartford, CT 06106
8605667002 or 800538CARS (from within CT only)
www.state.ct.us/dcp
General number for Department of Consumer Protection: 8008422649 (from within CT only).

Connecticut Office of the Attorney General
55 Elm Street
Hartford, CT 06106
8608085318
www.cslnet.ctstateu.edu/attygenl/
Email:Attorney.General@po.state.ct.us

Connecticut Bar Association:
101 Corporate Place
Rocky Hill, CT 06067
8607210025

Center for Auto Safety (CAS)
2001 S Street NW
Washington DC 200091160
2023287700
www.autosafety.org
CAS is a non profit consumer group specializing in auto issues. They can help you find out about safety recalls, Lemon Law, secret warranties, and other general information.

Car Talk Car Reports:
You might want to run a Car Talk Car Report (http://cartalk.cars.com/Tools/carreport.pl) on your car, to see if there have been any recalls, Technical Service Bulletins, or a large number of complaints on file relating to your particular problem.

National Highway Traffic Safety Administration (NHTSA)
400 Seventh Street SW, Washington, DC 20590
Auto Safety Hotline: 8004249393
NHTSA can give you information on the safety recall history of your vehicle.

Free Lemon Law Attorney FAQs

Sun, 29 Nov 2009 03:58:33 GMT

Free Lemon Law Attorney FAQs