Insurance FAQs

• Q: How can I handle my finances in the event of a natural disaster?
  A: If a natural disaster hits your area, banks and ATMs may not be operable for a few days. Therefore, you can protect your finances by paying bills that are due … More
• Q: What if I do not have enough insurance to repair and/or replace my home or automobile that has been damaged by a natural disaster?
  A: There are other resources available to help you with damages caused by a natural disaster. You can file these damages as a loss on your federal income tax … More
• Q: How do I know which insurance policy will cover my damages?
  A: You should file insurance claims with your homeowner’s insurance company, as well as with any additional companies with which you have coverage for flooding or … More
• Q: How long will it take for an insurance adjustor to evaluate my damages following a natural disaster?
  A: Insurance adjustors typically begin evaluating damages as soon as possible after a natural disaster. Keep in mind, however, that emergency officials may limit … More
• Q: Is there any type of flood-related damages that flood insurance will not cover?
  A: Flood insurance policies typically do not cover additional living expenses, damages caused by sewer back-ups, sump pump overflows, losses due to power failures, … More
• Q: Is there any type of property that flood insurance will not cover?
  A: Flood insurance will not cover items such as money, fences, swimming pools, lawns, trees, animals, crops, sidewalks, driveways, motor vehicles, or boats. Flood … More
• Q: Are there separate deductibles that I have to pay for building claims and personal property claims?
  A: Yes. Flood insurance policies typically contain separate deductibles for damages to a building and damages to personal property. More
• Q: Does flood insurance cover items in my basement?
  A: Some items in your basement, such as heating and cooling systems, structural features, washers and dryers, freezers, and certain utility connections are covered by … More
• Q: What is a “proof of loss” form?
  A: A “proof of loss” form is a sworn statement by you that you have suffered certain damages due to a natural disaster, which some insurance companies may … More
• Q: Do I get to choose who makes the repairs to my home if it is damaged by a natural disaster?
  A: Yes. You are entitled to choose the company or person who makes repairs to your home. However, you should make sure that any repairs or rebuilding occurs … More
• Q: How is my mortgage lender affected by any insurance claims as a result of natural disasters?
  A: Typically, any settlement checks that you receive from your insurance company will be made payable to both you and your mortgage lender. Because the mortgage … More