Washington Lemon Law FAQs

• Q: Who Will Attend The Arbitration Hearing?
  A: Hearings usually will be attended by you and any witnesses, a manufacturer`s representative, any manufacturer witnesses, and the arbitrator. All hearings are open to … More
• Q: What Must I Prove At The Arbitration Hearing?
  A: At the hearing you must establish that your vehicle is eligible and that the manufacturer received your written request for repurchase or replacement of the vehicle. … More
• Q: What Records Do I Need For Arbitration?
  A: You must submit copies of your purchase or lease agreement and title/registration documents. If you are a subsequent owner, you should also submit a title history for … More
• Q: How Can I Get Missing Documents?
  A: If you are missing documents needed for arbitration, you should submit a written request to the source (e.g., dealer, manufacturer, etc.), asking for copies of the … More
• Q: Do I Need An Attorney?
  A: It is not necessary for you to have an attorney; however, you may choose to be represented by counsel. Please indicate on the Request For Arbitration form if you will … More
• Q: What Happens After I Request An Arbitration Hearing?
  A: The Lemon Law Administration will screen your arbitration request for: a completed form; copies of all the designated documents; filing of the Request For Arbitration … More
• Q: What Is The Manufacturer's Statement?
  A: After your Request For Arbitration is accepted, the manufacturer should send you a copy of a Manufacturer`s Statement, which will state the reasons why the … More
• Q: What Is The Manufacturer's Right To View The Vehicle?
  A: After a claim has been accepted for arbitration, the manufacturer has the right to request a `viewing` of the vehicle for inspection purposes. The request must be made … More
• Q: What If My Claim Is Resolved Before The Hearing?
  A: The manufacturer may contact you to try to settle your claim. Lemon Law creates incentives for both parties to reach a settlement agreement rather than proceeding on … More
• Q: When Does The Arbitration Decision Take Place?
  A: The Board must issue the arbitration decision within 60 days from the date the Board received your Request For Arbitration. You will receive a copy of the decision and … More
• Q: Replacement Or Repurchase?
  A: Under the law, if your vehicle is determined to be a lemon by the arbitrator, you will be awarded your choice of repurchase or replacement of the vehicle. At the … More

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