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How Do I File A Complaint?

Your complaint must be in writing. Complaint Form (Click to View, Right Click to Save).

If you want your vehicle replaced or repurchased, you must send a $35 nonrefundable filing fee with your complaint. However, if you win your case at a hearing, the manufacturer will reimburse you for the fee. If you are only seeking repairs under the warranty, no fee is required.

Other Texas Lemon Law FAQs

Q: What Is The Lemon Law?
A: The Texas Lemon Law is a state law that helps consumers who buy or lease new motor vehicles and have repeated problems getting their vehicles properly repaired. The … More
Q: Is There Any Relief Available To Purchasers Of Used Cars?
A: The relief available to used motor vehicle buyers is limited to repairs only, if the vehicle is still under the original factory warranty. More
Q: What Vehicles Are Covered Under The Lemon Law?
A: The Lemon Law applies to new vehicles, including cars, trucks, vans, motorcycles, allterrain vehicles motor homes and towable recreational vehicles (TRVs) that … More
Q: What Vehicles Are Not Covered Under The Lemon Law?
A: The law does not cover used motor vehicles (including program vehicles), repossessed vehicles, nontravel trailers, boats or farm equipment. Neither does it cover … More
Q: How Do I Know If My Vehicle Is A Lemon?
A: A motor vehicle may be declared a lemon if it meets all of the following conditions: The vehicle has a serious defect or abnormal condition. The defect or condition is … More
Q: How Many Chances Does The Dealer Get To Fix The Vehicle?
A: The law presumes you have given the manufacturer or authorized dealer a reasonable number of attempts to fix the defect if you pass one of these tests. The mileage … More
Q: How Long Do I Have To File A Complaint?
A: A Lemon Law complaint must be filed within six months following the earlier of : expiration of the express warranty term; 24 months; or 24,000 miles following the date … More
Q: I Think I Have A Lemon. What Doi Do?
A: If your dealership does not seem to be able to correct the problems with your vehicle, send a letter, preferably by certified mail, to the manufacturer. The owner`s … More
Q: Can My Complaint Be Resolved Quickly?
A: TxDOT will contact the manufacturer and dealer about your complaint. The manufacturer may send one of its experts to the dealership to help identify and fix the … More
Q: What Is A Lemon Law Hearing?
A: A Lemon Law hearing is your opportunity to prove to an Administrative Law Judge ( ALJ ) that your vehicle is a lemon. You must present your own testimony or that of … More

Lemon Law Sub-categories

Lemon Law Attorney