If you can answer yes to any of the following four questions. the manufacturer is presumed to have had a reasonable opportunity to repair your vehicle under Ohio law.
- Have three or more attempts been made to repair one problem and then the problem occurs again?
- Has the vehicle been in the shop for 30 days or more during its first year or 18.000 miles?
- Have eight or more attempts been made to fix different problems that impair the use, value or safety of the vehicle?
- Has one unsuccessful attempt been made to fix a problem that could cause death or serious injury?
If you answered yes to at least one of these four questions, you have the legal right to ask the manufacturer to replace the lemon or refund the entire purchase price.
Send a certified letter to the automaker`s Zone Office. You can find the address in your owner`s manual, or ask your auto dealer. In the letter, list the problems you`ve had with the car, and what attempts have been made to correct them. Finally, your letter should indicate whether you want the car replaced or the refund for your full purchase price. Be sure to keep a photocopy of your letter for your records. Claims must be brought within five years of the date of the original delivery of the motor vehicle.
