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What Are The Refund And Replacement Eligibility Requirements?

Just because a repair shop has made a number of unsuccessful attempts to fix your car you are not automatically eligible for a refund or replacement vehicle. You must first:

Write to the manufacturer, zone representative or authorized dealer notifying them of the problem. Specifically state that your car is a lemon and that you want a buyback under the lemon law. This does two things:

It gives the company an opportunity to fix the defect (the manufacturer gets one more chance to fix the defect after notification); and,
It lets the company know you plan to use Minnesota`s lemon law if the defect is not properly repaired.

Try to resolve the problem through the manufacturer`s automobile dispute arbitration program.

The manufacturer may require you to first go through the arbitration program before filing a lawsuit under the lemon law. Check with the manufacturer or the Minnesota Attorney General`s Consumer Division if you have questions about a manufacturer`s arbitration program.

Other Minnesota Lemon Law FAQs

Q: What Is The Minnesota Motor Vehicle Warranty Statue?
A: Popularly known as the lemon law, Minnesota`s motor vehicle warranty statue was created to help protect you when you buy or lease a car, pickup truck, or van, which is … More
Q: What Vehicles Are Covered Under The Lemon Law?
A: The Minnesota lemon law covers new motor vehicles purchased or leased in Minnesota. It also covers used vehicles which are still under the original manufacturer`s … More
Q: What Is The Manufacturer's Duty To Repair?
A: The manufacturer or its authorized dealer must repair a motor in accordance with the terms of the warranty, even after the manufacturer`s warranty has expired, if: The … More
Q: What Is The Manufacturer's Duty To Refund Or Replace?
A: The law has special refund and replacement provisions for cars that have substantial defects or problems, commonly called lemons. Under the law, if the manufacturer or … More
Q: When Would A Refund Or Replacement Not Be Given?
A: Be aware that the manufacturer does not have to make a refund or replace the vehicle if: The problem does not substantially impair the use or market value of the … More
Q: What Can I Expect If I Am Awarded A Refund?
A: If you are awarded a refund under the terms of the lemon law, the manufacturer must refund: The full purchase price of the vehicle, or the amount you actually paid on … More
Q: How Does Arbitration Work?
A: Automobile manufacturers doing business in Minnesota must offer consumers an arbitration program which considers consumers` warranty related disputes. A manufacturer`s … More
Q: How Should I Prepare My Lemon Law Claim?
A: Keep copies of all purchase orders, sales receipts, lease agreements, warranties, repair invoices, letters and other documents concerning your vehicle and any of its … More
Q: What If I Decide To Sue?
A: If you feel you must bring a lawsuit under the lemon law for a refund or replacement vehicle, you should consult an attorney (you may be eligible to recover the … More

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