Hawaii Lemon Law FAQs

• Q: Where Do I Go For The Lemon Law Arbitration Hearing?
  A: Hearings on Oahu are held at 235 S. Beretania Street, 9th Floor. Neighbor island hearings are held at various locations on those islands.
• Q: How Long Will The Hearing Take?
  A: Hearings usually last from two to four hours depending on the complexities of the case and whether attorneys or witnesses are involved.
• Q: What Happens At The Arbitration?
  A: The arbitrator will make introductory remarks. Then you will present your side of the story. The arbitrator and the manufacturer`s representative may ask you … More
• Q: How Do I Present My Case?
  A: The following is a guideline: State the specific nature of the problem. State any relevant conversations with the dealer or the manufacturer. Describe and document … More
• Q: What Do I Have To Prove To The Arbibrator?
  A: Depending on what is being disputed, you may need to prove to the arbitrator that: your car had a defect covered by warranty, and you reported it in writing to the … More
• Q: What Happens After The Arbitration?
  A: Receive decision by certified mail. The arbitrator`s decision must be issued within 45 days after initiation of your case by the Administrator (unless an extension of … More
• Q: What If My Problem Does Not Fit The Requirements Of My State's Lemon Law?
  A: You still may be able to invoke the Lemon Law as long as you can justify that the number of repair attempts or days out of service you encountered were unreasonable. … More
• Q: Where Can I Get More Information About The Lemon Law?
  A: Hawaii Department of Commerce and Consumer Affairs Regulated Industries Complaints Office Consumer Resource Center 235 South Beretania Street, 9th Floor P.O. Box 2399 … More

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