The vehicle must have been taken in for a reasonable number of attempts to repair the defect(s). It is already presumed that your vehicle has undergone a reasonable number of attempts in the following situations:- If you have taken the car in for at least four repair attempts for the same defect, and the defect continues to exist;
- Or, if the car has been out of service for a cumulative total of 30 or more calendar days, while being repaired for any number of defects, and the defect continues to exist. The 30day outofservice period may be extended for any amount of time during which repair services are not available to the you because of war, strike, or natural disaster;
- Or, if you think the defect is seriously jeopardizing your safety, then as little as one repair attempt may qualify you to use the Washington, D.C. Lemon Law.
By certified mail, return receipt requested, you must provide written notification of the defect to the manufacturer or authorized dealer. You should include the following information: your name, address, and contact information; a description of the defect and all attempts to correct the defect; a description of the vehicle, including year, make, and model; and a request for the manufacturer to replace or repurchase the vehicle.
