My Employer Has Denied My Claim, What Do I Do?

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My Employer Has Denied My Claim, What Do I Do?

Before filing a claim, the parties to a workers compensation dispute should try to resolve the conflict. DWC encourages conflict resolution through voluntary mediation.

Lines of communication among the employee, employer, and insurance carrier should remain open at all times before and after an injury. This will facilitate the resolution of any claim disagreements and will help assure prompt return to work.

Ombudsman and Workers Compensation Specialists assist citizens in workers compensation matters by answering questions and attempting to resolve conflicts. Although most requests for assistance are made by workers, DWC specialist and ombudsman services are equally available to employers, medical providers, and insurance carriers. The Division can be contacted at the following address and number.

1270 Louisville Rd.,
Perimeter Park West, Building C,
Frankfort, KY 40601
Phone 18005548601

Other Kentucky Workers' Compensation FAQs

Q: How Long After An Injury Do I Have To Report It To My Employer?
A: The employee should report the injury in writing to the employer immediately, but no later than thirty days after the injury.
Q: How Do I Know If My Employer Is Covered By Workers' Compensation?
A: Most Kentucky employers are subject to the Workers Compensation Act and must carry workers compensation insurance or become selfinsured, even if they have only … More
Q: What Workers' Compensation Benefits Am I Entitled To?
A: You may be entitled to receive all reasonable and necessary medical treatment, benefits for lost wages, benefits for specific injuries resulting in permanent … More
Q: If I Am Injured On The Job Can I Choose The Doctor Who Treats Me?
A: The employee has the right to select a physician to treat a work related injury or illness without interference by the employer; Change treating physicians one time, … More
Q: When Will My Benefits Begin And How Much Will They Be?
A: Temporary total disability (TTD) benefits are paid during the period in which the worker is recovering from an injury or disease and is unable to return to work. TTD … More
Q: If I Am Unable To Return To The Type Of Work I Did Before I Was Injured, What Happens?
A: If your employer has employment available to you within your medical restrictions and you decline, your employer may request a modification or termination of your … More