LawInfo

Virginia Family Law FAQs

• Department of Child Support Enforcement Contact Information
  Virginia Department of Social Services 730 East Broad Street Richmond, VA 23219 804.692.1900 more
• DCSE District Offices
  Abingdon District Office 190 Patton Street Abingdon, VA 24210 1(800)922­4903 (Toll Free) Areas Served: Bland, Bristol, Buchanan, Dickenson, Giles, Lee, Norton, … more
• Do I need to tell DCSE when I move?
  Yes! Custodial and non­custodial parents are required to notify us promptly and in writing of any change in address.
• Can DCSE help with questions or problems about custody or visitation?
  No. DCSE cannot address custody or visitation. These issues can only be addressed by a court.
• How can DCSE assist with establishing paternity?
  If one of the parties applies for DCSE services, DCSE can take steps to establish paternity for a child.
• If a judge makes a decision I disagree with, what can I do?
  You may wish to obtain legal counsel. If the decision (or order) can be appealed, you must appeal to the appropriate court within the specified time period. If you … more
• Why is it so hard to reach my child support office by phone?
  Customer services representatives are consistently answering telephone inquiries, Monday through Friday, 8 a.m. to 5 p.m. EST. Due to the number of inquiries, you may … more
• When I was a child, the non-custodial parent did not pay the support he/she was ordered to pay. Can I collect the money that is owed?
  No. Although you are no longer a minor, the child support owed was and continues to be payable to the custodial parent, who was your caretaker during that time. The … more
• Do you have an attorney I can talk to about a question I have related to child support?
  No. DCSE attorneys act on the behalf of the Commonwealth of Virginia. They do not represent the custodial or non­custodial parent or provide individuals with legal … more
• Where is the scale that is used in setting the amount of a child support order?
  You can review the child support guideline by accessing the Legislative Information System website, and looking at Section 20­108.2. of the Code of Virginia. … more

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