I Have Also Been Contacted By A Private Agency To Collect My Child Support. Is This Legal?

We are aware of several private collection agencies in the business of collecting pastdue child support. Any custodial parent not receiving public assistance may contract with such an agency, or hire a private attorney, and at the same time have a case open with ORS/CSS. If you have any questions or concerns about this, contact the Customer Service Unit in the nearest ORS office.

Other Utah Family Law FAQs

Q: What Is The Function Of The Office Of Recovery Services Child Support Program?
A: The Office of Recovery Services (ORS), is an agency located within the Utah Department of Human Services. Within ORS, Child Support Services (CSS), is responsible for … More
Q: What About Custody And Visitation Issues?
A: ORS/CSS does not address legal custody or visitation issues. To determine these issues initially, we suggest you hire a private attorney. Utah law requires the child … More
Q: Can You Collect Support Even If The Other Parent Lives In Another State?
A: Yes. If a noncustodial parent lives in another state, ORS/CSS will either send a notice to withhold income directly to the parent`s employer in the other state or … More
Q: How Do I Open A Child Support Case?
A: Child support services are available to parents and relatives who fill out and sign a child support application. Also, anyone receiving public assistance or Medicaid … More
Q: What Information Does Ors/Css Need To Proceed With A Case?
A: The more information you provide in the application, the better. Also, be sure to attach to the application copies of all appropriate legal documents, such as: birth … More
Q: What If I Can't Answer All Of The Questions In The Application Form?
A: It is extremely important that you provide as much information as possible so ORS/CSS can proceed with your case and that you cooperate with ORS/CSS in collection … More
Q: How Long After A Case Is Opened Will I Receive Child Support?
A: Unfortunately, there are no guarantees that child support will be collected. Although ORS/CSS has access to many location sources and has many enforcement techniques … More
Q: What About Collecting Child Care Costs?
A: ORS/CSS can only collect child care at the request of either parent if the child care amount is included in a court order along with a child support obligation, and … More
Q: How Do I Find Out Who My Agent Is?
A: For questions about your case, you should call the appropriate Customer Service Unit (CSU). The only time you would need to contact a particular agent is if his/her … More
Q: Can I Also Use A Private Agency To Collect My Child Support?
A: ORS/CSS will not automatically close your case when you contract with a private agent but you will be required to provide ORS/CSS with the name and address of the … More