What happens if someone files a complaint against my child care facility?
A complaint can be filed by anyone who has concerns regarding the operations of a facility. A complaint may be made to report a violence of a licensing requirement, abuse or neglect of a child, or to report an unlicensed child care program. The complaint can be made in writing, in person, or over the phone. Unless legal action or a referral to law enforcement officials is necessary, the identity of the person reporting the complaint remains confidential. The licensing specialist will interview that person to see if the concern meets the criteria of a complaint or should be referred to another entity, such as law enforcement or the Office for Civil Rights.
Other Oklahoma Child Care Information for Providers FAQs
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How do I start a child care business in Oklahoma?
There are many things to consider in opening a child care business. In addition, you will need to consider some of the laws and regulations applicable to starting any … more -
How is child care regulated in Oklahoma?
Oklahoma licenses child care providers, contracts with providers to help eligible families pay for care through subsidies, and utilizes a Star Rating System to … more -
What is the Star Rating for child care providers in Oklahoma?
In Oklahoma, a tired system of quality indicators, known as the "Reaching for the Stars Program" has been implemented to indicate a certain level quality for … more -
What is the Star Rating for child care providers in Oklahoma?
In Oklahoma, a tired system of quality indicators, known as the ?Reaching for the Stars Program? has been implemented to indicate a certain level quality for a child … more -
Can I buy an existing child care business?
If you buy an existing child care business, while you may be buying the business (materials, building, etc.), you can not buy their license, their Oklahoma Department … more -
What types of child day care programs are required to be licensed in Oklahoma?
Oklahoma regulates a variety of child care programs including child care centers, family child care homes, partial day programs, summer day camps and residential child … more -
What child care programs do not have to be licensed in Oklahoma?
Programs exempt from licensure in Oklahoma include: care provided in a child's own home or by relatives, informal arrangements for the occasional care of children, … more -
How do I become a licensed child care provider?
Contact the child care licensing specialist at the OKDHS office in your county and ask let them know you are interested in opening a child care business. Tell the … more -
What does the licensing process involve?
The OKDHS Child Care Licensing Specialist in your area will assist you with the details. However, the process generally includes a completed application, proof of … more -
I´ve heard of facilities operating with a permit. What is the difference between a permit and a license?
In most cases, after you submit an application to become a licensed provider and the licensing agency has determined that your facility meets the minimum requirements … more
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