What Do I Do If I Have A Lemon?

Under the Lemon Law, it is your responsibility to notify the manufacturer, preferably in writing, of the need to correct or repair the problem within 18 months of purchasing the car. The following situations serve as notification to the manufacturer: A written complaint has been mailed to the manufacturer by the consumer; the manufacturer has responded to the consumer in writing regarding a complaint; or a factory representative has either inspected the vehicle or met with the consumer or an authorized dealer regarding the problem.

If the problem still exists after repair attempts listed above, you may seek redress under the Lemon Law. You may go directly to court or you may seek to use the manufacturer`s thirdparty dispute resolution procedure if the manufacturer has one. A decision resulting from the manufacturer`s dispute resolution procedure is binding on the manufacturer but not on the consumer. If you are not satisfied with the decision, you have 12 months to file an action in court.

A consumer who is successful in court is entitled to recover reasonable attorney`s fees, expert witness fees, and court costs incurred by bringing such actions. The subtraction of a reasonable allowance for the consumer`s use of the vehicle up to the date of the first notice to the manufacturer of the problem would apply when receiving either a replacement vehicle or refund.

Other Virginia Lemon Law FAQs

Q: What Makes A Vehicle A Lemon?
A: The Lemon Law applies if any of the following conditions apply within the first 18 months of your automobile purchase: Your new vehicle has been subject to repair … More
Q: What Vehicles Are Covered Under The Lemon Law?
A: The following table summarizes what is covered, how many times the vehicle has to be repaired for the same defect and the warranty period. Vehicles Covered Repair … More
Q: What Does The Law Do For Me If I Have A Lemon?
A: The law states that after the manufacturer has made a reasonable number of attempts to fix your car, you may be entitled to a refund or a replacement vehicle. … More
Q: Is There A Used Vehicle Lemon Law?
A: No.
Q: Should I Stop Payments On The Car?
A: Not unless you are advised to do so by your attorney.
Q: What If I Notify The Manufacturer But The Problem Still Exists At The End Of The First 18 Months?
A: The Lemon Law rights period will be extended. Suggestions: It is very important that you keep a written history of any problems with your new car and all repairs made. … More
Q: Where Can I File A Complaint?
A: City of Alexandria: Mailing address: City Hall, P.O.Box 178 Alexandria, VA 22313 Phone number: 7038384350 Email: prescott.barbash@ci.alexandria.va.us … More
Q: What If I Have Other Questions Or Specific Problems I Need Help With Solving?
A: You should consult a legal assistance attorney or a private attorney of your choice as soon as possible. The Office of the Post Judge Advocate is located in Building … More

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