What Vehicles Are Covered Under The Lemon Law?
Under the law, the manufacturer must, at no cost to the purchaser, repair or correct any defect which substantially impairs the use, value or safety of the vehicle and which occurs within one year after delivery, or 12,000 miles of use, or the term of the manufacturers express warranty, whichever comes first.
If the defect cannot be repaired after three (3) attempts, or if the vehicle is out of service for a total of 30 calendar days for repair, you may be eligible for a replacement vehicle or the refund of the purchase price, less a limited allowance for use.
First, contact the manufacturer`s zone representative at the telephone number listed in your owner`s manual. If the zone representative is not successful in having the defect corrected, you may request an arbitration of your case through the manufacturer`s dispute settlement program if one exists.
The arbitration decision is binding on the manufacturer, but not on the consumer, who may proceed further by bringing a private lawsuit.
If the manufacturer has not established an appropriate dispute resolution procedure, you may initiate a legal action at the outset.
Some important requirements of the law are:
- You are responsible for delivering the vehicle to the manufacturer`s authorized repair facility unless it would be unreasonably difficult to do so. In that case, you must give written notice to the manufacturer so that arrangements can be made for transporting the vehicle, at no expense to you, to a repair site.
- Each time your vehicle is repaired, the repair facility must give you a detailed statement itemizing all repairs made, and the cost of parts and labor.
- Your rights under this law will not apply if the defect is the result of your abuse, neglect or alteration of the vehicle.
If a vehicle has been returned to the manufacturer for defects, it may not be resold in Pennsylvania unless the manufacturer provides the consumer with:
- A written statement that the vehicle was returned because of a defect which was not cured within a reasonable time, and
- The same express warranty provided originally, except that it may last only for 12,000 miles or 12 months after the resale date.
Vehicles with defective braking or steering systems likely to cause death or serious bodily injury if driven may not be resold in Pennsylvania.
The following table summarizes what is covered, how many times the vehicle has to be repaired for the same defect and the warranty period.
| Vehicles Covered | Repair Interval and Coverage Period | ||
| Vehicles used primarily for personal, family or household purposes except motor homes, motorcycles, and offroad vehicles. | 3 repair attempts or 30 calendar days out of service | ||
| Warranty period, 1 year or 12,000 miles. | |||
| |||
Other Pennsylvania Lemon Law FAQs
-
Q:
What Must A Seller Give Me When I Buy A New Car?
A: The seller of a new car must give you: A copy of the Buyers Rights; and A list of the manufacturers zone offices, with their addresses and phone numbers. More -
Q:
How Long Is The Pennsylvania Lemon Law Warranty Period?
A: The Lemon Law applies to problems or defects that are discovered within: One year after delivery of the vehicle to the buyer; or The first 12,000 miles; or The term of … More -
Q:
What Defects Are Covered Under The Lemon Law?
A: The Lemon Law applies to any defect, problem, or condition that substantially impairs a vehicles use, value, or safety. The Lemon Law does not apply to any defect or … More -
Q:
I Think I Have A Lemon, What Do I Do?
A: You must bring the car to a manufacturerauthorized service center or dealer for repair. If the car cannot be delivered: You must notify the manufacturer in … More -
Q:
Under What Conditions Do I Qualify For A Refund Or Replacement?
A: A buyer cannot get a refund or replacement of the vehicle unless the manufacturer has been unable to correct the problem after a reasonable number of attempts. The … More -
Q:
What Arbitration Programs Are Available To Me?
A: Manufacturer Sponsored Arbitration Many manufacturers sponsor arbitration programs to hear and make decisions about consumer warranty problems. An owner with a … More -
Q:
What If I Am Not Satisfied With The Arbitration Results?
A: If you are not satisfied with the results of arbitration, or if arbitration was not available or could not be used, you can file a lawsuit against the manufacturer in … More -
Q:
Where Can I Get More Information About The Lemon Law?
A: Office of the Attorney General Commonwealth of Pennsylvania Strawberry Square Harrisburg, PA 17120 www.attorneygeneral.gov/ppd/bcp/index.htm Pennsylvania Bar … More
Lemon Law Sub-categories
| Lemon Law Attorney |