Where Can I Get More Information About The Lemon Law?
Consumer Protection Division
P.O. Box 629
Raleigh, NC 276020629
9197337741
www.jus.state.nc.us/cpframe.htm
North Carolina Attorney General`s Office
Consumer Protection
P.O. Box 629
Raleigh, NC 276020629
9197166000
North Carolina State Bar Association
Lawyer Referral Service
P.O. Box 3688
Cary, NC 275193688
8006627660 or 9196778574
/www.barlinc.org/how_to_find.html
Center for Auto Safety (CAS)
2001 S Street NW
Washington DC 200091160
2023287700
www.autosafety.org
CAS is a non profit consumer group specializing in auto issues. They can help you find out about safety recalls, Lemon Law, secret warranties, and other general information.
Car Talk Car Reports:
You might want to run a Car Talk Car Report (http://cartalk.cars.com/Tools/carreport.pl) on your car, to see if there have been any recalls, Technical Service Bulletins, or a large number of complaints on file relating to your particular problem.
National Highway Traffic Safety Administration (NHTSA)
400 Seventh Street SW, Washington, DC 20590
Auto Safety Hotline: 8004249393
NHTSA can give you information on the safety recall history of your vehicle.
Other North Carolina Lemon Law FAQs
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Q:
What Is The Lemon Law?
A: The 1987 General Assembly enacted a lemon law to give better remedies to North Carolina consumers who buy or lease a new car that is a lemon. The lemon law (a) defines … more -
Q:
What Vehicles Are Covered Under The Lemon Law?
A: The lemon law does not apply just to passenger cars. It covers any new motor vehicle other than a house trailer, provided that the vehicle does not have a gross … more -
Q:
When Is A Car A Lemon?
A: A vehicle is a lemon if it is seriously defective and could not be repaired in a reasonable number of attempts. Seriously Defective A serious defect is any defect or … more -
Q:
What Remedies Are Available To The Consumer?
A: If the manufacturer has not fixed the vehicle after a reasonable number of attempts, the purchaser or leasing consumer is entitled to choose a comparable, new … more -
Q:
What Steps Should I Take?
A: When you buy your car, read your warranty and owner`s manual carefully. Follow all maintenance guidelines. When you notice a defect, take the vehicle to an authorized … more -
Q:
What About Arbitration?
A: Many auto manufacturers have established dispute resolution programs for customers with warranty problems. Some require you to use these programs before you go to … more -
Q:
When Should I Consider Seeing An Attorney?
A: If arbitration fails, or if you did not have to use arbitration and did not want to, you should consider seeing a private attorney. Many people are reluctant to do … more
