What Is The Lemon Law?
The 1987 General Assembly enacted a lemon law to give better remedies to North Carolina consumers who buy or lease a new car that is a lemon. The lemon law (a) defines clearly what cars are lemons, (b) spells out exactly the relief to which the purchaser of, and consumer leasing a lemon is entitled and (c) provides that a manufacturer who unreasonably refuses to grant to the buyer of or consumer leasing a lemon the relief to which he is entitled must pay the consumer triple damages and attorney`s fees.
Other North Carolina Lemon Law FAQs
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Q:
What Vehicles Are Covered Under The Lemon Law?
A: The lemon law does not apply just to passenger cars. It covers any new motor vehicle other than a house trailer, provided that the vehicle does not have a gross … more -
Q:
When Is A Car A Lemon?
A: A vehicle is a lemon if it is seriously defective and could not be repaired in a reasonable number of attempts. Seriously Defective A serious defect is any defect or … more -
Q:
What Remedies Are Available To The Consumer?
A: If the manufacturer has not fixed the vehicle after a reasonable number of attempts, the purchaser or leasing consumer is entitled to choose a comparable, new … more -
Q:
What Steps Should I Take?
A: When you buy your car, read your warranty and owner`s manual carefully. Follow all maintenance guidelines. When you notice a defect, take the vehicle to an authorized … more -
Q:
What About Arbitration?
A: Many auto manufacturers have established dispute resolution programs for customers with warranty problems. Some require you to use these programs before you go to … more -
Q:
When Should I Consider Seeing An Attorney?
A: If arbitration fails, or if you did not have to use arbitration and did not want to, you should consider seeing a private attorney. Many people are reluctant to do … more -
Q:
Where Can I Get More Information About The Lemon Law?
A: North Carolina Department of Justice Consumer Protection Division P.O. Box 629 Raleigh, NC 276020629 9197337741 www.jus.state.nc.us/cpframe.htm North … more
