North Carolina Lemon Law FAQs
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What is the Lemon Law?
The 1987 General Assembly enacted a lemon law to give better remedies to North Carolina consumers who buy or lease a new car that is a lemon. The lemon law (a) defines … more -
What vehicles are covered under the Lemon Law?
The lemon law does not apply just to passenger cars. It covers any new motor vehicle other than a house trailer, provided that the vehicle does not have a gross … more -
When is a car a lemon?
A vehicle is a lemon if it is seriously defective and could not be repaired in a reasonable number of attempts. Seriously Defective A serious defect is any defect or … more -
What Remedies Are Available to the Consumer?
If the manufacturer has not fixed the vehicle after a reasonable number of attempts, the purchaser or leasing consumer is entitled to choose a comparable, new … more -
What Steps Should I Take?
When you buy your car, read your warranty and owner`s manual carefully. Follow all maintenance guidelines. When you notice a defect, take the vehicle to an authorized … more -
What About Arbitration?
Many auto manufacturers have established dispute resolution programs for customers with warranty problems. Some require you to use these programs before you go to … more -
When should I consider seeing an attorney?
If arbitration fails, or if you did not have to use arbitration and did not want to, you should consider seeing a private attorney. Many people are reluctant to do … more -
Where can I get more information about the Lemon Law?
North Carolina Department of Justice Consumer Protection Division P.O. Box 629 Raleigh, NC 276020629 9197337741 www.jus.state.nc.us/cpframe.htm North … more
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