What Are My Responsibilities As The Vehicle Owner?

Newvehicle owners must report problems or defects in writing to the manufacturer to use the provisions of the Lemon Law. The manufacturer must be permitted a reasonable number of attempts to correct the problem. Under the law, it is presumed that there have been a reasonable number of attempts to correct the problem if:

The vehicle has been in the repair shop for the same problem four or more times and the problem still exists; or
The vehicle has been out of service because of a warranty repair for 30 or more working days since delivery, excluding delays that are beyond the manufacturer`s control.

If the problem cannot be fixed in a reasonable number of repair attempts the manufacturer can offer you a cash refund or a vehicle of comparable value.

Under the law, dealerships can deduct a reasonable allowance for the consumer`s use of the vehicle from the refund. The law also stipulates that a replacement vehicle must be acceptable to the consumer.

Other Missouri Lemon Law FAQs

Q: What Is The Missouri New Vehicle Warranty Law?
A: The Missouri New Vehicles Warranty Law, commonly called the Lemon Law , protects buyers of new motor vehicles by enforcing the manufacturer`s expressed warranty. More
Q: What Vehicles Are Covered Under The Lemon Law?
A: All new vehicles sold or leased with warranty provisions are covered under the law, except for commercial and offroad vehicles, mopeds, motorcycles and the … More
Q: Under What Conditions Would I Qualify For A Refund?
A: If after repairs are made to your vehicle you still believe the vehicle does not conform to the warranty, but the manufacturer or dealer has indicated that it doesn`t … More
Q: How Can I Best Avoid Problems?
A: Before buying a car, check the warranty carefully. Some manufacturers offer only limited warranties. Find out how long your car warranty lasts, what is covered and … More
Q: Where Can I Get More Information About The Lemon Law?
A: Missouri Office of the Attorney General Consumer Protection Division P.O. Box 899, Jefferson City, MO 65102 3147513321 www.ago.state.mo.us/conprot.htm … More