I Think I Have A Lemon. What Do I Do?

Send a Certified Last Chance Letter to the manufacturer giving them one final opportunity to repair the vehicle.

Generally, this letter is required to put the manufacturer on notice of your intent to present a lemon claim and give them a last chance to make the repairs. You must send this letter by certified mail to preserve a paper trail and to prove that the dealership in fact actually received the letter. A certified letter is no different than a regular letter...it just gets mailed differently. If you need help, take your letter to any MailBox Etc or your local post office. Make sure you keep your receipt and a copy of your letter.

When the manufacturer takes delivery of your letter, the post office sends you a green postcard. When the card arrives, staple it, plus the original receipt, to your copy of the letter and file it with the other vehicle information.

REMEMBER: THIS IS THEIR LAST OPPORTUNITY TO FIX THE CAR

Typically, at this point they put their most experienced techs on the case, since they don`t want a buyback charged against them.

Other Kentucky Lemon Law FAQs

Q: What Vehicles Are Covered Under The Lemon Law?
A: The following table summarizes what is covered, how many times the vehicle has to be repaired for the same defect and the warranty period. Vehicles Covered Repair … More
Q: Previous Consumer Owner Information
A: Under Kentucky law, an automobile dealer is required to place a sticker on the windshield of every used car notifying you of certain rights. Under the law, you have … More
Q: I've Tried Arbitration, But I'm Still Not Satisfied.
A: If you intend to file a lawsuit for replacement of the vehicle or refund of the purchase price, the dollar value will likely exceed the maximum allowed for Small … More
Q: Where Can I Get More Information About The Lemon Law?
A: Kentucky Office of the Attorney General Consumer Protection Division 1024 Capital Center Drive Frankfort, KY 406022000 5025732200 www.law.state.ky.us … More

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