Where Can I Get More Information About The Lemon Law?

Hawaii Department of Commerce and Consumer Affairs
Regulated Industries Complaints Office
Consumer Resource Center
235 South Beretania Street, 9th Floor
P.O. Box 2399
Honolulu, HI 96804
8085873322
www.hawaii.gov/dcca/dcca.html

Hawaii State Bar Association
1136 Union Mall, PH 1
Honolulu, HI 96813
8085371868
www.hsba.org/Hawaii/hawaii.htm

Center for Auto Safety (CAS)
2001 S Street NW
Washington DC 200091160
2023287700
www.autosafety.org
CAS is a non profit consumer group specializing in auto issues. They can help you find out about safety recalls, Lemon Law, secret warranties, and other general information.

Car Talk Car Reports:
You might want to run a Car Talk Car Report (http://cartalk.cars.com/Tools/carreport.pl) on your car, to see if there have been any recalls, Technical Service Bulletins, or a large number of complaints on file relating to your particular problem.

National Highway Traffic Safety Administration (NHTSA)
400 Seventh Street SW, Washington, DC 20590
Auto Safety Hotline: 8004249393
NHTSA can give you information on the safety recall history of your vehicle.

Other Hawaii Lemon Law FAQs

Q: How Does The Lemon Law Work?
A: The Hawaii Lemon Law helps consumers who buy or lease new motor vehicles and have repeated problems in getting their vehicles repaired under the manufacturer`s … More
Q: Is My Vehicle Covered Under The Lemon Law?
A: Your vehicle may be covered if it is: a new car, including a demonstrator model. This also includes a car transferred to a second purchaser while the manufacturer`s … More
Q: Is My Car A Lemon?
A: Your car may be declared a lemon after going through arbitration if it meets all of the following conditions: it has a nonconformity (a defect, malfunction, or … More
Q: When Does The Lemon Law Rights Period Expire?
A: Assuming the express warranty is still in effect, the Lemon Law Rights Period expires two years after the date of the original delivery of the car to you or the first … More
Q: Is My Car's Nonconformity A Substantial Impairment?
A: The nonconformity you are alleging must substantially impair your car`s use, safety, or value. Substantially impairs means to render the car unfit, unreliable, or … More
Q: How Many Repair Attempts Do I Have To Allow?
A: One or more of the following presumptions should apply to your car: Three times presumption you took your car in for repair for the same nonconformity at least three … More
Q: What Should I Do If I Think I Qualify For Arbitration?
A: Letter to manufacturer. Send a letter by certified mail, return receipt requested to the manufacturer within the Lemon Law Rights Period. Send it to the address given … More
Q: Can I Settle My Case Without Going To Arbitration?
A: Yes, if the manufacturer offers you a settlement of your case, you are free to negotiate with the manufacturer regarding the terms of the settlement, and you are free … More
Q: How Should I Prepare For The Arbitration?
A: Collect and organize your evidence. For example, arrange repair orders by date. If you are asking for collateral charges * (such as tinting costs) or incidental … More
Q: Where Do I Go For The Lemon Law Arbitration Hearing?
A: Hearings on Oahu are held at 235 S. Beretania Street, 9th Floor. Neighbor island hearings are held at various locations on those islands.

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