My Vehicle Has Serious Problems. What Should I Do?

You need to report the vehicle`s problems to the dealer or the manufacturer. Check your owner`s manual/warranty booklet for the address and telephone number of the zone office designated to handle your complaint. The booklet will also tell you if the manufacturer requires written notification of a claim requesting a refund or replacement vehicle. If written notification is required, you must write to the manufacturer. Include a copy of your letter to the manufacturer with your Lemon Law application.

IMPORTANT: Keep a record of all contacts with the dealer and manufacturer, along with complete records of all repair work and dates the vehicle was at the dealership. You have the right to a copy of all work orders, even if the work being done is under warranty.

Other Connecticut Lemon Law FAQs

Q: What Vehicles Are Covered Under The Lemon Law?
A: The following table summarizes what is covered and eligibiliy requirements for filing Lemon Law claims. Vehicles Covered Repair Intervals and Coverage Period New motor … More
Q: I've Decided To Use The Department Of Consumer Protection's Arbitration Program. What Do I Need To Do?
A: First, read the entire Back in the Drivers Seat booklet. Then, get the Lemon Law Request for Arbitration form. Complete it, and forward it to the Department of … More
Q: What If My Problem Does Not Fit The Requirements Of My State's Lemon Law?
A: You still may be able to invoke the Lemon Law as long as you can justify that the number of repair attempts or days out of service you encountered were unreasonable. … More
Q: Where Can I Get More Information About The Lemon Law?
A: Connecticut Department of Consumer Protection Lemon Law Division & Automobile Dispute Settlement Program 165 Capitol Avenue Hartford, CT 06106 8605667002 or … More

Lemon Law Sub-categories

Lemon Law Attorney

Attorneys

Quality Legal Resources You Can Count On