Where Can I Get More Information?

Information on California`s Lemon Law and Arbitration
Contact: Department of Consumer Affairs, Arbitration Review Program, 400 R. St. Sacramento, CA 95814
(916) 3233406 or (800) 9525210

Manufacturer`s or Dealer`s Failure to Honor the Warranty, Extended Warranty, or Service Contract
Contact: Manufacturer or dealer, by certified mail (check the owner`s manual for manufacturer`s address); Local Department of Motor Vehicles (DMV); Bureau of Investigations (check the white pages of your telephone book); New Motor Vehicle Board, 1507 21st St., Suite 330, Sacramento, CA 95814; Local county Consumer Affairs office (check the white pages of your telephone book)

Dissatisfaction with Nonwarranty Repairs or Dispute Over Repair Invoice
Contact: The Department of Consumer Affairs at (800) 9525210.

Fraud or Other Questionable Conduct
Contact: The New Motor Vehicle Board (see earlier reference); The DMV Bureau of Investigations (see earlier reference); the Local District Attorney`s Office; Office of the Attorney General, public Inquiry Unit, 1515 K. St. Sacramento, CA 95814. (916) 3223360 or (800) 9525225.

Register a Safety Complaint or Obtain Recall Information
Contact: National Highway Traffic Safety Administration, 400 Seventh St., S. W. Washington D. C. 20590
Auto Safety Hotline (8004249393)
Center for Auto Safety, 2001 S. St, N. W. Suite 420, Washington, D. C. 20009 (202) 3287700

California Lawyer Who Specializes in Lemon Law and Warranty Disputes
Check the white pages of your telephone book for your local county bar association lawyer referral service.

Other Lemon Law Information
Contact: Consumers for Auto Reliability and Safety (CARS), 1500 W. El Camino Ave. Suite 419, Sacramento, CA 958331945 (916) 7599440

Service Contracts
Contact: State Department of Insurance, 770 L. St. Sacramento, CA 95814 (800) 9274357

Other California Lemon Law FAQs

Q: What Vehicles Are Covered Under The Lemon Law?
A: The following table summarizes what is covered, how many times the vehicle has to be repaired for the same defect and the warranty period. Vehicles Covered Repair … More
Q: Am I Required To Go Through Arbitration Before Pursuing A Lemon Law Claim?
A: No. The California Lemon Law does not require the consumer to participate in arbitration that may be offered by the vehicle manufacturer in order to pursue a Lemon Law …
Q: Am I Required To Notify The Vehicle Manufacturer And Give Them A Opportunity To Repair A Problem Before Pursuing A Lemon Law Cla
A: No. So long as the manufacturer`s authorized warranty repair facility has had a reasonable number of opportunities to repair a warranty problem, the manufacturer need … More
Q: Does The Lemon Law Apply To Vehicles That Are Older Than One Or Two Years?
A: Yes. As long as the vehicle is having warranty problems, the Lemon Law potentially can apply no matter hold old the vehicle is. The Lemon Law may also apply to a … More
Q: Does The Lemon Law Apply To Vehicle That Have In Excess Of 12,000 Miles, Or 12 Months?
A: Yes. As long as the vehicle is having warranty problems, the Lemon Law may apply no matter what the odometer reading is on the vehicle.
Q: Is There A Specific Number Of Repair Attempts That Must Be Completed In Order To Have A Valid Lemon Law Claim?
A: No. There must be a reasonable number of repair attempts. The definition of what constitutes a reasonable number of repair attempts will vary given the vehicles … More
Q: Does The Lemon Law Apply Only To Passenger Cars?
A: No. The Lemon Law applies not only to passenger cars, but also to trucks, SUV`s, vans, motorcycles, and all consumer goods that are covered by a manufacturers warranty … More
Q: Does The Lemon Law Apply To Vehicles That Are Purchased Used?
A: Yes. The Lemon Law can apply to a used vehicle. The vehicle must be covered by a warranty.
Q: Does The Lemon Law Apply To Minor Defects, Or Only Significant Defects?
A: The SongBeverly Act applies to defects which constitute a substantial impairment to the use, value or safety of the vehicle to the owner or lessee. Therefore, … More
Q: What Am I Entitled To Under The California Lemon Law?
A: If you financed or leased your vehicle, you are entitled to get back your down payment (or lease inception fee), government fees, tradein equity, license fees and … More