What Are The Manufacturer's Responsibilities?

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What Are The Manufacturer's Responsibilities?

If an owner of a new motor vehicle reports a defect or problem, the manufacturer normally, through its dealer or repairing agent, makes the necessary repairs.

If the manufacturer, dealer, or repairing agent has been unable to repair the defect or problem after a reasonable number of attempts, the manufacturer shall, at the owner`s option, replace the vehicle or give a refund.

When a manufacturer refunds or replaces a motor vehicle, it is also required to refund any reasonable charges the owner may have paid in shipping the defective motor vehicle back and forth to the nearest authorized facility for repairs.

A manufacturer shall ship its dealer or repairing agent parts necessary for warranty repairs by the fastest means available (generally air freight) with no additional charge for freight or handling.

Other Alaska Lemon Law FAQs

Q: How Can I Benefit From Alaska's Lemon Law?
A: The Lemon Law (AS 45.45.300) provides protection to buyers to new motor vehicles. If a new vehicle turns out to be defective and has not been properly repaired after … More
Q: What Vehicles Are Covered Under The Lemon Law?
A: The following table summarizes what is covered, how many times the vehicle has to be repaired for the same defect and the warranty period. Vehicles Covered Repair … More
Q: What Is Considered A Reasonable Number Of Attempts To Repair Under Alaska Lemon Law?
A: First, for a single defect or condition that defies repairs, the Lemon Law says: The same nonconformity has been subject to repair three or more times by the … More
Q: What Are The Stipulations?
A: The defect or problem must substantially impair the use or the market value of the vehicle. The defect or problem must not be the result of alteration, abuse or … More
Q: How Can I Protect My Rights?
A: You never know when you buy a new car whether it will turn out to be a lemon. As a new car buyer you should check out the dealerships` service facility as closely as … More
Q: What If My Problem Does Not Fit The Requirements Of My State's Lemon Law?
A: You still may be able to invoke the Lemon Law as long as you can justify that the number of repair attempts or days out of service you encountered were unreasonable. … More
Q: Where Can I Get More Information About The Lemon Law?
A: Alaska Office of the Attorney General 1031 West 4th Avenue, Suite 200 Anchorage, AK 99501 9072695100 www.law.state.ak.us Alaska Bar Association Lawyer … More