What should I do if the product I bought has a warranty and it does not work?

You should first go back to the retailer and ask for an exchange of goods or for your money back. If the retailer refuses to do either, and there is no disclaimer of warranties, then you may want to seek the advice of an attorney who specializes in lemon law or consumer protection.

The information on this page is meant to provide a general overview of the law. The laws in your state and/or city may deviate significantly from those described here. If you have specific questions related to your situation you should speak with a local attorney.

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