What should I do if the product I bought has a warranty and it does not work?
You should first go back to the retailer and ask for an exchange of goods or for your money back. If the retailer refuses to do either, and there is no disclaimer of warranties, then you may want to seek the advice of an attorney who specializes in lemon law or consumer protection.
The information on this page is meant to provide a general overview of the law. The laws in your state and/or city may deviate significantly from those described here. If you have specific questions related to your situation you should speak with a local attorney.
Additional Product Warranty Articles
- I Am a Small Business Owner. What Do I Need to Know About Warranties?
- What is an express warranty?
- What is an Implied Warranty of Merchantability?
- What Is The Implied Warranty of Fitness for a Particular Purpose?
- Disclaimer or Limitation of Implied Warranties
- Do used cars come with a warranty?
- Disclaimer or modification of implied warranties
- What is the Magnuson-Moss Warranty Act?
- What should I be aware of concerning warranties?
- Deceptive Warranty Terms
- How does The Magnuson Moss Act effect warranty disputes?