What If My Support Payment Is Distributed Incorrectly Or Not At All?

Check with your employer`s payroll office first, to confirm that the employer is deducting your child support payment and that payments are being mailed according to the order. Your employer should include the correct identifying information: the county in Illinois where the order was entered, the case/docket number, the name of the employee, the social security number of the employee, the amount of the payment for each employee and each case, if the employee has more than one case, and the name and address of the payee if known. If the employer is mailing the correct amount, you should contact the SDU or the child support help line at (800) 447­4278.

The information on this page is meant to provide a general overview of the law. The laws in your state and/or city may deviate significantly from those described here. If you have specific questions related to your situation you should speak with a local attorney.

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