Who Can I Call For Help?
The Dealer Section won`t resolve your Lemon Law complaint for you, but it will give you more information about using your Lemon Law rights.
Wisconsin Department of Transportation
P.O. Box 7909
Madison, Wisconsin 537077909
U.S. DOT Auto Safety Hotline
If you own a car or truck that you feel has a safety defect you should report the problem to the Hotline at the National Highway Traffic Safety Administration (NHTSA) of the U.S. Department of Transportation (DOT).
The DOT Auto Safety Hotline specializes in gathering information about safety problems in motor vehicles and equipment and is your chance to help identify these problems which sometimes lead to recalls. The Hotline can be dialed toll free at 1888DASH2DOT (18883274236) or you can now file your vehicle safety defect report online at http://www.nhtsa.dot.gov/hotline.
Manufacturer arbitration programs:
Arbitration is an informal way to resolve your complaint without going to court. Arbitratorsoften volunteers from the communitydecide your case based on information you and the manufacturer provide. If your manufacturer has an arbitration program certified by WisDOT, you must use it before suing under the Lemon Law. If it is not certified, you do not have to use it. In either case, arbitration is free, you don`t need a lawyer, and you don`t have to accept a decision you don`t like.
Certified by the State of Wisconsin:
BBB Auto Line
BBB Serving Wisconsin
10101 W. Greenfield Ave. Suite 125
Milwaukee, WI 53214
(Audi, General Motors, Hyundai, Isuzu, Porsche, Saturn, Volkswagen)
(also noncertified for Acura, AM General, Geo, Honda, Infiniti, Kia, Lexus, Nissan, Subaru)
Dispute Settlement Board
P.O. Box 5120
Southfield, MI 480865120
(Ford, Lincoln, Mercury, Merkur)
Not Certified by the State of Wisconsin:
National Center for Dispute Settlement
2777 Stemmons Freeway, Ste 650
Dallas, TX 75207
(Chrysler, Dodge, Jeep, Plymouth, Toyota)
The information on this page is meant to provide a general overview of the law. The laws in your state and/or city may deviate significantly from those described here. If you have specific questions related to your situation you should speak with a local attorney.
Additional Lemon Law Articles
- What Is A Lemon?
- What Defects Are Covered?
- What Vehicles Are Covered Under The Lemon Law?
- What Is The Term Of Protection?
- Is My Vehicle A Lemon?
- I Think I Have A Lemon. What Should I Do?