What Arbitration Programs Are Available To Me?
Many manufacturers sponsor arbitration programs to hear and make decisions about consumer warranty problems. An owner with a defective vehicle must contact the manufacturer`s representative listed in the owner`s manual to try to solve the problem.
- An owner may agree to resolve a problem through arbitration.
- The arbitrator`s decision is binding on the manufacturer, but not the owner.
- Owners may still pursue their Lemon Law rights through a lawsuit if not satisfied with an arbitration decision.
If the manufacturer sponsors an arbitration program, it must be used before a Lemon Law lawsuit can be filed in Pennsylvania.
Some states sponsor an arbitration program that can be used if a particular manufacturer has no program of its own, or if the buyer is not satisfied with the result of manufacturersponsored arbitration.
Pennsylvania does not have its own arbitration program.
The information on this page is meant to provide a general overview of the law. The laws in your state and/or city may deviate significantly from those described here. If you have specific questions related to your situation you should speak with a local attorney.
Additional Lemon Law Articles
- What Vehicles Are Covered Under The Lemon Law?
- What Must A Seller Give Me When I Buy A New Car?
- How Long Is The Pennsylvania Lemon Law Warranty Period?
- What Defects Are Covered Under The Lemon Law?
- I Think I Have A Lemon, What Do I Do?
- Under What Conditions Do I Qualify For A Refund Or Replacement?
- What If I Am Not Satisfied With The Arbitration Results?
- Where Can I Get More Information About The Lemon Law?