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What Arbitration Programs Are Available To Me?

Manufacturer Sponsored Arbitration
Many manufacturers sponsor arbitration programs to hear and make decisions about consumer warranty problems. An owner with a defective vehicle must contact the manufacturer`s representative listed in the owner`s manual to try to solve the problem.

  • An owner may agree to resolve a problem through arbitration.
  • The arbitrator`s decision is binding on the manufacturer, but not the owner.
  • Owners may still pursue their Lemon Law rights through a lawsuit if not satisfied with an arbitration decision.

If the manufacturer sponsors an arbitration program, a buyer is not required to first participate in the program before a Lemon Law lawsuit can be filed in New Jersey. A buyer may also use the state arbitration program rather than the manufacturers.

State Arbitration
New Jersey has a state arbitration program run by the Division of Consumer Affairs. A buyer can submit a claim to the Division, and a hearing is then held. The Office of Administrative Law issues a decision, and the Director of the Division of Consumer Affairs then makes a final ruling. Once a final ruling is issued, the buyer cannot file a separate claim in Superior Court but the ruling itself can be appealed to the Appellate Division of the Superior Court.

Speak to an Experienced Lemon Law Attorney Today

This article is intended to be helpful and informative. But even common legal matters can become complex and stressful. A qualified lemon lawyer can address your particular legal needs, explain the law, and represent you in court. Take the first step now and contact a local lemon attorney to discuss your specific legal situation.

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