How Does The Arbitration Hearing Work?
To qualify for a hearing before an administrative law judge:
- You must have allowed the manufacturer three chances to repair substantially the same defects(s) OR your vehicle must have been out of service due to repairs for a total of 20 cumulative calendar days for a single problem or a series of problems.
- You must have notified the manufacturer in writing of its final chance to repair the defect, within the term of protection:18,000 miles or two years, whichever occurs first.
- You must have given the manufacturer that final chance to repair the vehicle, and you must have the certified mail return receipt proving that the manufacturer received the final chance notification.
The information on this page is meant to provide a general overview of the law. The laws in your state and/or city may deviate significantly from those described here. If you have specific questions related to your situation you should speak with a local attorney.
Additional Lemon Law Articles
- What Is The Lemon Law?
- What Vehicles Are Covered Under The Lemon Law?
- What Are Covered Defects?
- What Is The Covered Warranty Period?
- What Is Not Covered?
- How Long Should The Repair Take?
- Under What Conditions Do I Qualify For A Manufacturer Refund Or Replacement For My Lemon?
- What Do I Have To Do In Order To File A Lemon Law Claim?
- What Recourse Do I Have If The Manufacturer Rejects My Lemon Law Claim?
- What Arbitration Programs Are Available To Me?
- What Do I Do If I'm Not Satified With The Arbitration Results?
- Where Can I Get More Information?