The Problem Still Exists, What Should I Do Next?
You should send notification of the final opportunity to repair by certified mail, return receipt requested, to the manufacturer`s regional office. (See sample below.) You may get this address from our online Automobile Manufacturer Address List. Notifying the manufacturer directly by mail and keeping copies of your letters is the best way to document that the manufacturer was provided a final repair opportunity.
At the end of the 7 business days, you may pick up your vehicle. The manufacturer may choose not to use this final opportunity to attempt repair. If after the seven business days, the substantial defect has not been repaired, or has been repaired and recurs, you have the right to a refund or replacement under the Lemon Law. If the manufacturer does not comply voluntarily, you may request an arbitration hearing.
The information on this page is meant to provide a general overview of the law. The laws in your state and/or city may deviate significantly from those described here. If you have specific questions related to your situation you should speak with a local attorney.
Additional Lemon Law Articles
- What Is The Lemon Law?
- What Vehicles Are Covered Under The Lemon Law?
- What Is Not Covered By The Lemon Law?
- What Is The Lemon Law Term Of Protection?
- What Is Considered A Substantial Impairment?
- What Is Considered A Reasonable Number Of Repair Attempts?
- What Can I Expect If I Choose To Have The Manufacturer Give Me A Replacement Vehicle?
- What Can I Expect If I Choose To Have The Manufacturer Give Me A Refund?
- What Are My Options If The Manufacturer Does Not Replace The Vehicle Or Offer A Refund?
- Where Can I Get Additional Information?