I Think I Have A Lemon. What Do I Do?
Generally, this letter is required to put the manufacturer on notice of your intent to present a lemon claim and give them a last chance to make the repairs. You must send this letter by certified mail to preserve a paper trail and to prove that the dealership in fact actually received the letter. A certified letter is no different than a regular letter...it just gets mailed differently. If you need help, take your letter to any MailBox Etc or your local post office. Make sure you keep your receipt and a copy of your letter.
When the manufacturer takes delivery of your letter, the post office sends you a green postcard. When the card arrives, staple it, plus the original receipt, to your copy of the letter and file it with the other vehicle information.
REMEMBER: THIS IS THEIR LAST OPPORTUNITY TO FIX THE CAR
Typically, at this point they put their most experienced techs on the case, since they don`t want a buyback charged against them.
The information on this page is meant to provide a general overview of the law. The laws in your state and/or city may deviate significantly from those described here. If you have specific questions related to your situation you should speak with a local attorney.
Additional Lemon Law Articles
- What Vehicles Are Covered Under The Lemon Law?
- Previous Consumer Owner Information
- I've Tried Arbitration, But I'm Still Not Satisfied.
- Where Can I Get More Information About The Lemon Law?