What Should I Do If I Am Covered Under The Lemon Law?

  1. Take your vehicle to an authorized dealer to report the problem and have repairs made. The problem must be reported within 18 months from the time you purchased the vehicle or before you have driven the vehicle more than 18,000 miles, whichever comes earlier.
  2. You must allow the dealer a reasonable number of attempts to repair your vehicle. This means your vehicle has been subject to at least four (4) repair attempts OR has been out of service due to repairs for a total of at least thirty (30) business days—and the problem still exists.
  3. Get a copy of the written repair order each time you take your vehicle to the dealer for repair or examination.
  4. Some manufacturers have established an informal procedure to handle Lemon Law claims that have been certified by the Attorney General. If the manufacturer of your vehicle has a certified, informal procedure, information about it should be in your written warranty for the vehicle. You must follow that procedure before you can file a lawsuit under the Lemon Law.
  5. If the manufacturer of your vehicle has not established an informal procedure, check your warranty and the owner`s manual. If the warranty or owner`s manual requires a written notice of the problem or defect before you are entitled to a refund or replacement vehicle, send your notice, along with copies of your repair orders to the name and address listed in your warranty or owner`s manual. If your warranty or owner`s manual does not state that written notice is required, you may file a lawsuit without having to give written notice of your claim to the manufacturer.
  6. The manufacturer has thirty (30) days to accept the return of your vehicle and, at your option, either refund the money paid for the vehicle or give you a replacement vehicle.
  7. If the manufacturer disagrees with your claim, you must first file a lawsuit within two (2) years from the date you first reported the problem to the dealer.
  8. If you win the lawsuit, you can recover all your costs, including your attorney fees.

The information on this page is meant to provide a general overview of the law. The laws in your state and/or city may deviate significantly from those described here. If you have specific questions related to your situation you should speak with a local attorney.

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