What Happens At The Arbitration?

The arbitrator will make introductory remarks. Then you will present your side of the story. The arbitrator and the manufacturer`s representative may ask you questions. Next, the manufacturer`s case is presented. Then, you and the arbitrator may ask questions. After all the evidence is received, in most cases, an inspection and/or test drive is done. At the conclusion of the hearing, each party may summarize and argue for a specific result.

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