How Do I Present My Case?

The following is a guideline:
  1. State the specific nature of the problem.
  2. State any relevant conversations with the dealer or the manufacturer.
  3. Describe and document each repair attempt.
  4. Describe and document any new developments.
  5. Offer proof of each point, especially those in dispute.
  6. State what result you want. Briefly summarize the facts discussed.

The information on this page is meant to provide a general overview of the law. The laws in your state and/or city may deviate significantly from those described here. If you have specific questions related to your situation you should speak with a local attorney.

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