California Certified Arbitration Programs
These statecertified arbitration programs hear and render decisions about consumers warranty problems with their vehicles. The Arbitration Review Program monitors these programs for compliance with state and federal laws and investigates consumer complaints about their operations. The Arbitration Review program does not review programs decisions
Certified Arbitration Program
Council of Better Business Bureaus, Inc.
4200 Wilson Boulevard, Suite 800.
Arlington, Virginia 22203.
Manufacturers Represented: Alfa Romeo, General Motors (includes Buick, Cadillac, Chevrolet, GMC, GEO, Pontiac, Oldsmobile), Honda (includes Acura), Hyundai, Isuzu, Kia, Maserati, Nissan (includes, Infinity), Peugeot, Porsche, Sterling, Land Rover (includes Range Rover), Rolls Royce (includes Bentley), Saab, Saturn, Volkswagen (includes Audi).
Chrysler Customer Arbitration Board(Northern California).
P. O. Box 280400.
San Francisco, CA 94128.
P. O. box 885.
La Mirada, CA 90637.
Manufacturers Represented: Chrysler (includes Dodge, Eagle, Jeep, Plymouth)
Dispute Settlement board.
(formerly ford Consumer Appeals board.
P. O. Box 5120.
Southfield, Michigan 480865120.
Manufacturers Represented: Ford (includes Lincoln, Mercury, Merkur)
Please Note: Manufactureres that do not have arbitration programs include: AM General (Hummer), BMW, Daihatsu, Ferrari, Jaguar, Lexus, Lotus, Mazda, Mercedes Benz, Mitsubishi, Subaru, Suzuki, Toyota, Volvo, Yugo. Please check your owner`s manual to find out if your vehicle`s manufacturer offers an arbitration program.
The information on this page is meant to provide a general overview of the law. The laws in your state and/or city may deviate significantly from those described here. If you have specific questions related to your situation you should speak with a local attorney.
Additional Lemon Law Articles
- What Vehicles Are Covered Under The Lemon Law?
- Am I Required To Go Through Arbitration Before Pursuing A Lemon Law Claim?
- Am I Required To Notify The Vehicle Manufacturer And Give Them A Opportunity To Repair A Problem Before Pursuing A Lemon Law Cla
- Does The Lemon Law Apply To Vehicles That Are Older Than One Or Two Years?
- Does The Lemon Law Apply To Vehicle That Have In Excess Of 12,000 Miles, Or 12 Months?
- Is There A Specific Number Of Repair Attempts That Must Be Completed In Order To Have A Valid Lemon Law Claim?
- Does The Lemon Law Apply Only To Passenger Cars?
- Does The Lemon Law Apply To Vehicles That Are Purchased Used?
- Does The Lemon Law Apply To Minor Defects, Or Only Significant Defects?
- What Am I Entitled To Under The California Lemon Law?
- How Do I Prepare For Arbitration?
- What If My Problem Does Not Fit The Requirements Of My State's Lemon Law?
- Where Can I Get More Information?